Guided troubleshooting and command assistance for network operations.
Romanoti Network Assistant is the troubleshooting and command-guidance direction of Romanoti Platform. It helps technical teams move from symptoms to structured checks, vendor commands, escalation notes, and technical reports.
Where Network Assistant fits
Network Assistant is not a duplicate of NetPilot, RIV, or Ops Assistant. It has its own role inside Romanoti Platform: network troubleshooting, validation commands, configuration guidance, and structured technical resolution.
Discover
NetPilot focuses on network discovery, service visibility, candidate identification, and device awareness.
Troubleshoot
Network Assistant guides symptoms, checks, commands, expected results, and troubleshooting paths.
Organize
RIV manages infrastructure context, rack information, connectivity paths, Smart Hands workflows, and lifecycle operations.
Interpret
Ops Assistant supports operational interpretation, documentation, recommendations, and report generation.
Initial troubleshooting scope
The first version should stay focused and useful: common network problems, vendor command templates, expected observations, and report-ready conclusions.
Interface down
Guide physical validation, port status, administrative state, cable path, optic checks, and peer-side confirmation.
- Port status checks
- Admin / operational state
- Remote side validation
- Evidence capture
CRC errors and fiber issues
Help teams review error counters, optics, light levels, cable quality, dirty fiber, and replacement recommendations.
- CRC / input error checks
- Optic health review
- Fiber / transceiver notes
- Recommended next actions
VLAN mismatch
Guide access/trunk validation, allowed VLANs, native VLAN, spanning-tree, and endpoint-side observations.
- Access / trunk checks
- Allowed VLAN review
- Native VLAN notes
- Port configuration summary
DNS issues
Support structured DNS checks: name resolution, resolver reachability, split DNS, stale records, and service impact notes.
- Resolver validation
- Lookup testing
- Record mismatch notes
- Impact summary
Basic routing
Assist with route lookup, gateway checks, next-hop validation, subnet mismatch, and reachability testing.
- Route table review
- Gateway validation
- Ping / traceroute checks
- Escalation notes
Command guidance
Prepare vendor-specific command templates for Cisco, Fortinet, Juniper, Arista, Dell, and Aruba / HPE environments.
- Show commands
- Validation commands
- Expected output notes
- Report snippets
BGP basics
Later versions can add BGP neighbor checks, route advertisement notes, policy review, and escalation package generation.
- Neighbor state
- Route advertisement review
- Policy / prefix notes
- Senior escalation prep
Technical reports
Convert guided checks into a structured summary for handoff, escalation, client review, or internal documentation.
- Issue summary
- Evidence notes
- Commands used
- Recommended action
Proposed Network Assistant workflow
The product experience should remain simple: select the issue, select the vendor, follow guided checks, then produce a technical summary.
Select issue
Choose interface down, CRC errors, VLAN mismatch, DNS, routing, fiber / optic issue, or another guided scenario.
Run guided checks
Follow structured validation steps with vendor-specific command templates and expected observations.
Prepare report
Generate a clear technical summary with symptoms, checks performed, results, recommendations, and escalation notes.
Vendor command template direction
Network Assistant will grow around reusable troubleshooting patterns and vendor-specific command guidance for common enterprise network platforms.
Switching and routing checks
Interface state, VLAN, trunk, counters, routing, neighbor status, and basic reachability commands.
Firewall validation
Interface status, routing, policy review, DNS reachability, and connectivity troubleshooting direction.
Multi-vendor templates
Expand troubleshooting patterns across modern network platforms while keeping the operator workflow consistent.
Future app direction
Network Assistant can later become a protected Romanoti Platform app with login access, guided troubleshooting sessions, command libraries, saved cases, and report exports.
Concept page
Present the product direction clearly inside Romanoti Platform and define the initial troubleshooting scope.
Guided issue selector
Build the first app experience around issue selection, vendor selection, guided checks, and recommended actions.
Command library
Add reusable command templates, expected results, evidence notes, and escalation-friendly summaries.
Reports and integration
Connect outputs to Ops Assistant reports, RIV context, and NetPilot discovery results where useful.
Network Assistant strengthens the troubleshooting side of Romanoti Platform.
The goal is not to replace engineers. The goal is to make troubleshooting more structured, repeatable, documented, and easier to hand off across technical teams.